What this agent does
Deterministic support triage with a documented taxonomy, low-confidence manual fallback, optional LangGraph orchestration, no customer-reply capability, and a mandatory named human routing decision.
Capabilities
- Classifies one bounded support request and recommends a route for human decision.
- Records a named confirm, change, or reject decision without sending replies or modifying tickets.
Boundaries to understand
- No declared outbound network access
- No declared runtime secrets
- Immutable version and acquisition attribution
AgentStripes for this release
No AgentStripes result yet
This listing shows publisher declarations only.
Stripes describe how this version is built and what evidence backs it. They are not a star rating or a guarantee that an agent suits every deployment.
Delivery and setup
- Delivery type
- Algen package
- Digest
- sha256:c38ee5cf17396a567e0843215f08bb78db4919aa4987ebfc9a33543fd9cf45c5
- Entrypoint
- customer_support_triage.cli:main
- Studio compatibility
- Unconfirmed
- Runtimes
- python/3.11, langgraph/optional
